A Registered Nurse is available to answer all questions about home health care and how to start services.

24 HOURS A DAY - 7 DAYS A WEEK

509-758-2568


General FAQ


1. What is Home Health?

Home health is a service designed to help you recover safely in an independent manner, in the comfortable setting of your home.

2. How Does Home Health Help?

Home health services are an individualize plan of care, in which we closely work with your primary care physician, to help you create achievable goals to improve your health. From helping you with medications to physical therapy services, we are here for you!

3. Where do you provide services?

We cover all of Asotin and Garfield Counties in Washington and Nez Perce County in Idaho. We also serve Latah County Idaho within 50 miles of our office

4. When are services provided?

Home visits are scheduled 8:30 am to 5:00 pm, 7 days a week. 24 hour on-call availability is provided by our nursing team

5. Who qualifies for your services?

Anyone under the care of a physician in need of home health or hospice services. Call us at any time and we would be happy to help assess your situation and see if our services fit your needs.

6. How do I access your services?

Referrals can come from anyone –a family member, friend or physician. Call us to start the referral process!

7. What do you charge for your services?

Our services can be covered by Medicare, Medicaid or private insurance. Private payment can also be arranged when necessary.

8. Do you provide CARE GIVING Services?

Our services are based upon a skilled level of nursing and therapy needs. if medically necessary, additional aid may be ASSESSED and provided as necessary.

 

Hospice FAQ


1. WHAT IS HOSPICE?

Hospice is a philosophy dedicated to maximizing the quality of life for people faced with a life limiting illness. It offers a holistic care that includes family members and caregivers. Hospice is about the quality of life, not the quantity of life. It allows people to live comfortably in their own home, surrounded by family and loved ones and in control of their choices and care.

2. HOW DO WE KNOW WHEN IT'S TIME FOR HOSPICE?

Hospice is for anyone living with a type of life-limiting illness. It is for people of all ages, from infants to the elderly, who are not seeking aggressive, curative treatment. Hospice is best when elected early as the patient, family and caregivers receive the help, support they need. Hospice is not a final choice or decision. Patients are free to leave the program at any time.

3. WHAT TYPE OF CARE IS PROVIDED BY HOSPICE?

Hospice is provided by an interdisciplinary team which includes the patient’s doctor as well as the hospice Medical Director, hospice nurses, social workers, spiritual counselors, hospice care aides, and volunteers. A plan of care is as individual as the patient, made to meet the patient and family goals. Visits are tailored around the patient’s needs. Medications, supplies and equipment that promote comfort are also provided under the hospice benefit. Hospice staff is on duty 24 hours a day, seven days a week to provide care, respond to emergencies, answer questions and offer support.

4. WHERE CAN HOSPICE BE PROVIDED?

Hospice can be provided in a variety of settings, including the patient’s homes, assisted living facilities, group homes and skilled nursing facilities.

5. HOW IS HOSPICE PAID FOR?

The Hospice program is paid for by Medicare, Medicaid and most private insurances. However, if a patient is unable to pay for care, Elite Home Health and Hospice can work with families to access the care they need.

6. DOES ELECTING HOSPICE MEANS GIVING UP THE PRIMARY PHYSICIAN?

Hospice care is provided by an interdisciplinary team which includes the patient’s doctor as well as the Hospice Medical Director, nurses, chaplain, hospice care aide, volunteers and the social worker.